HELP

ParentJuice Basics

RECENT QUESTIONS What is a tag? A tag is a descriptive word or code used to flag a word or image within the website to make it easier to find. HINT: When you create a journal/blog you can add a few words to describe the content. This becomes a searchable keyword that others will user to find the information.

SIGNING UP TO BECOME A MEMBER What do I need to do to sign up? Go to the tab on the toolbar below the 'parent juice' logo (i.e. the navigation bar) and click on 'join' Fill in the details (including desired username, password, email address) etc. After you've submitted the form, we'll send you a confirmation email with a link. Click on the link and that will take you back to the website. You are now a member and can sign in. I didn't receive a confirmation email. Check to see if you've received an email in your 'junk mail' or 'spam' folder. Make sure you are using the right email address If you still have issues, please contact us The link in the confirmation email is invalid Go to parentjuice.com and see if you can login If this doesn't work, try cutting and pasting the link from the email into your website browser If you still have no luck, please contact us It says my email address is already in use. Go to the login page and request a new password You'll receive a confirmation email with a new password. My question isn't listed above Please contact us LOGIN AND PASSWORD ISSUES I forgot my password Go to the login page and request a new password You'll receive a confirmation email with a new password. I receive a password incorrect error message even though I know the password is correct. Make sure your caps lock key is off If you still can’t gain access, request a new password If you still have issues, please contact us option on the login page? This allows us to remember your information so each time you come to parentjuice you don't need to login. I want to change my password When you are logged in, go to 'settings'on the toolbar. You will then see your account settings on the page. Click on 'change password' My question isn't listed above Please contact us MY PROFILE I want to obtain a personal profile All members receive a personal profile Click on 'join' and answer all the questions. You'll then receive a verification email Click on the link and that will take you back to the website. You are now a member and can sign in. How do I upload a profile picture? Login to your profile page On your profile page, click on the 'change profile picture' below the profile picture box How do I delete a profile picture? On your profile page, click on the "change profile picture" below the profile picture box Upload a new picture and the old one will disappear How do I change my date of birth? Login to your profile page Go to settings Scroll down the "account settings" page to your birth date details and adjust the date. Save any changes by clicking the "save profile settings" button at the bottom of the page How do I change other profile information? Login to your profile page Go to settings In the box on the right hand side, click on "profile settings" Adjust any information you like Save any changes by clicking the "save profile settings" button at the bottom of the page How do I upload other photos? Login to your profile page Click on "photos" in the toolbar Go to the "submit center" on the right hand side and click on "upload photos" My photos are loading sideways. How do I rotate them? How do I delete photos? Login to your profile page Click on "photos" in the toolbar Your photos will appear one by one down the page. Under each photo is a "delete" button. Click "delete" How do I create a journal/blog? Login to your profile page Click on "journals/blogs" (in the toolbar that's on your profile page, just below the navigation bar) Go to the submit center on the right hand side of the page and click on "write journals/blogs" How do I delete a journal/blog? Login to your profile page Click on "journals/blogs" (in the toolbar that's on your profile page, just below the navigation bar) Go to the edit center on the right hand side of the page and click on "manage journals/blogs" Each of your journals will then appear down the page. Next to each journal entry is a "delete" button (an "X"). Click "delete" How do I stop someone from contacting me? Login to your profile page Go to the profile page of the person you wish to block Scroll down below their picture and click on 'block user' someone? Login to your profile page Click on 'settings' and scroll down to 'My Edit Center' Click on 'Blocked Users' Click on the user you wish to unblock My profile isn't formatting correctly. What do I do? Deleting your cookies can sometimes help Go into 'Tools' on your browser and choose 'Internet Options' Click on delete cookies If you still have issues, please contact us How do I find out who's been viewing my profile? This information is unavailable How do I make someone my friend? Login to your profile page. Find the profile page of the person you want to friend (you can "browse members" in community if you need help finding them) Underneath their profile picture, scroll down to the contact panel and click "add to friends" The person will then receive a friend email notification and need to accept/decline your friendship How do I create a poll? Login to your profile page. Click on settings (on the toolbar) and on the right hand side, go to submit center Click on create poll and develop your poll question and answers Click submit poll and it will soon be published Why do I have an Inbox? As a parentjuice.com member you can send and receive emails with other members. Just click on your inbox and on the right side, hit the "compose" button to write an email My profile says I have new messages. How do I retrieve them? Click on the inbox button on your profile page. Click on the message title of the new mail in your inbox. What is Instant Messenger? How do I use the Instant Messenger tool? How do I save articles so I can quickly access them at a later time? Rather than print out or save articles to your desktop, you can save your favorite articles to your parentjuice profile. Click on "add to favorites" on the right-hand side of the article you'd like to save When you're logged into your profile, you can easily access this article by going into settings and clicking on "saved articles" How do I view all the photos in someone else’s profile? Just below their two featured images on their profile page (next to their profile image), click on the grey button "view all my photos" How do I keep my profile private? Login to your profile page. Click on settings in the toolbar. On your personal information page, scroll down to "privacy settings" Check the settings you wish to apply to your profile and scroll down and click "save settings" My question isn't listed above Please contact us SITE TOOLS What is the shout box? This is a community conversation box. Anyone visiting the site can type a message for all to see. Everybody sees exactly what you see in your shout box! How do I search for members? Click on "community" in the navigation bar at the top of the page Click on "browse members" Search for people by country, state, zip code or by profile-specifics such as username and number of teens Click search and the results will appear below the "browse members" box How do I use the message board? Click on "community" in the navigation bar at the top of the page Click on "message board" Click on the forum you wish to view If you want to post a message in a forum you must be a member, signed in My question isn’t listed above Please contact us

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